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Privacy Policy

Introduction

Chinchilla Church of Christ (“we”, “our”, “us”) is committed to protecting the privacy of everyone who interacts with our church, ministries, programs, and digital platforms. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information across all church activities, including children’s ministries such as Bible Express.

What Personal Information We Collect

We only collect information that is reasonably necessary for our functions, ministry activities, and legal obligations.

We may collect:

  • Identity information: name, age, date of birth

  • Contact details: phone number, email address, postal address

  • Family information: parent/guardian details (for children’s programs)

  • Emergency and medical information: allergies, conditions, emergency contacts

  • Participation information: attendance, involvement in programs or events

  • Communication records: emails, messages, website form submissions

  • Photos and videos (only with consent)

  • Website and digital data: analytics, cookies, IP addresses (non‑identifying)

We do not collect sensitive information unless required for safety or legal compliance.

Children’s Privacy

We take special care when handling the personal information of children.

For programs involving minors (including Bible Express), we collect information:

  • with parent/guardian consent, and

  • only for purposes related to safety, communication, and program operation.

Photos or videos of children are only used publicly with explicit parental consent.

How We Collect Information

We may collect information through:

  • Online or paper registration forms

  • Event or program sign‑ins

  • Pastoral care interactions

  • Emails, phone calls, or messages

  • Website forms and digital tools

  • Incident or medical reports

  • Social media interactions (subject to platform policies)

We may receive information from third parties with your consent (e.g., school chaplains, referring agencies).

Why We Collect Personal Information

We collect personal information to:

  • Provide ministry programs and services

  • Communicate with participants, families, and volunteers

  • Ensure safety and wellbeing

  • Manage registrations, events, and activities

  • Respond to incidents or emergencies

  • Meet legal, insurance, and reporting obligations

  • Improve our programs and digital platforms

We will never sell or rent personal information.

Storage and Security

We take reasonable steps to protect personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Modification

  • Disclosure

Security measures may include:

  • Password‑protected digital systems

  • Restricted access for staff and volunteers

  • Secure physical storage for paper records

  • Confidentiality agreements

  • Regular data review and secure disposal

Disclosure of Personal Information

We may disclose personal information to:

  • Parents or guardians (for minors)

  • Emergency services

  • Insurers, legal advisors, or auditors

  • Service providers assisting with administration (e.g., email systems, registration tools)

We do not disclose personal information to third parties for marketing or unrelated purposes.

Website, Cookies & Digital Services

Our websites and digital platforms may use:

  • Cookies

  • Analytics tools (e.g., Google Analytics)

  • Embedded third‑party services (e.g., YouTube, social media)

These tools may collect non‑identifying information to improve user experience.

External platforms have their own privacy policies, which we encourage you to review.

Access, Updates & Corrections

You may request:

  • Access to your personal information

  • Corrections or updates

  • Removal of information no longer required

We may require proof of identity before releasing or modifying information.

Data Retention & Destruction

We retain personal information only as long as necessary for:

  • Ministry and administrative purposes

  • Legal and insurance requirements

After this period, information is securely destroyed or de‑identified.

Contact Us

For privacy questions or requests, please contact:

Chinchilla Church of Christ

Email: secretary@chinchillachurchofchrist.com.au

Phone: 07 21469337

Address: 16 Villiers St Chinchilla Queensland 4413

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.

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South Block
60 Osborne Street
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Opening hours

Monday 9am-10pm

Tuesday 9am-10pm

Wednesday 9am-10pm

Thursday 9am-10pm

Friday 9am-10pm

Saturday 8am-1pm

Sunday 10am-6pm

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